Frequently asked Questions


 

Do you want to return or exchange your order? 

You have the option to return this product up to 14 days after receipt of your ordered product. You can indicate this via email: info@lolassportswear.com or you can download this form: CLICK HERE

CLICK HERE for more information about the return conditions.

 

Do you have leggings that are squat proof?

Yes, we have several leggings that are squat proof. Most wanted collections that are squat proof:

active collection, adapt leggings, camo leggings,  jinte leggings, L.E. Ribble, rib collection,  scrunch leggings, hello kit, and much more!

 Do you want to know about a specific product? Can this be done via instagram: @lolassportswear or send an email with your question to info@lolassportswear.com

 

How do I see if I've placed a ''pre order''?

More information about the delivery time of a pre-order can be found in the product description or on the page ''order & delivery'' You can see in the confirmation email whether you have placed a pre-order. Go to your mail -> view order -> View order overview -> If there ''Type : Pre-order'' state you have placed a pre-order.

 

Do you have a question about a product or fit? 

Send a message to our clothing expert on instagram! @lolassportswear or send an email with your question to info@lolassportswear.com

 

Do you want to know where your order is?

We will send you an automatic email with a Track & Trace code as soon as the package is on its way. This email may have ended up in your spam. Please note: if you have pre-ordered, it can take 1-3 weeks for your order to be shipped.

 

Can I still cancel my order?

You can cancel within 48 hours. Please send an email to info@lolassportswear.com

  

Have you returned your order, but haven't received a refund or exchange yet?

All returns are processed automatically. With the summer crowds, processing your return can take up to two weeks. We'll send you an email as soon as this is OK. 

Do you want to become an influencer or collaborate with Lola?

 

CLICK HERE For more information.

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